Frequently Asked Questions
Find answers to common questions about our cozy collections
What materials do you use in your clothing?
We prioritize comfort by using premium organic cotton, bamboo fibers, and high-quality recycled blends to ensure every piece is soft on your skin and the planet.
How do I know which size to order?
Each product page features a detailed size guide. If you are between sizes, we recommend sizing up for a more relaxed, 'soft' fit.
How should I care for my Softies garments?
To maintain softness, we recommend machine washing on a cold, gentle cycle and tumble drying on low or laying flat to dry.
Do you offer international shipping?
Yes, we currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by location.
Can I modify or cancel my order after it's placed?
Orders are processed quickly, but you can contact us within 1 hour of placement to request changes or cancellations.
Are your dyes eco-friendly?
Absolutely. We use non-toxic, low-impact dyes that are safe for both the environment and sensitive skin.